Andres Ceballos is a trusted district advisor and manages initiators and programs that focus on Salesforce’s portfolio growth and adoption. In this episode, Andres shares his experience in leadership roles from the past 20 years. He defines the difference between a mentor and a leader, highlights the significance of inner work, details how to change our thought process effectively.
Andres and his team manage initiatives and programs that focus on the Salesforce portfolio’s growth and adoption. As a Trusted Digital Advisor and Customer Experience Evangelist, his main goal is to amplify product adoption, enablement, and overall customer success. Before this role, Andres and his team managed initiatives and programs that enabled Salesforce Appexchange ISV partners to build profitable businesses and deliver results that empower customers to digitally transform their companies through The AppExchange, the world’s largest Enterprise Cloud marketplace and ecosystem.
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“There’s a big difference between being a manager and being a leader. Being a leader is somebody who is helping set a mission for the team.” – Andres Ceballos.
During my time at Oracle, I began understanding the North American market and realized that I needed to tap into my skill set and provide something groundbreaking. Helping my team succeed was my number one goal, and it really is where my leadership career began.
A leader is a person who leads by example, they are not afraid to do the work, and are a team player. They most notably understand their limitations and look towards a mentor for those unexpected obstacles. A mentor has a holistic view towards leading, and their role is to guide and listen.
The biggest challenge is our own mental roadblock. Our ability to discover those roadblocks rather than looking for a direct solution is what sets us apart. Looking through a mentorship perspective there is a common misconception that mentors are there to create a roadmap to success. Mentors are meant to be used less like a map and more as a guide.
Changing our thought process begins with finding the motivation that pushes us to attain our goals. Getting to that point can be achieved by working through a series of self-actualizing questions; can I lead myself? Can I listen to my inner self? Can I inspire myself? Can I prioritize my own worth?
Atomic Habits by James Clear
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