In this episode of Sunny Side Up, host Chris Moody interviews Andrew Peters, a seasoned marketing professional with extensive experience in the Internet of Things (IoT) industry. Andrew shares insights into transforming marketing strategies using data-driven approaches and discusses the challenges of targeting complex markets like IoT. He delves into the significance of identifying Ideal Customer Profiles (ICPs) and leveraging in-market intent signals to drive successful account engagement. The conversation also touches on the role of generative AI in accelerating product launches and the potential it holds for expediting complex use cases.
Andrew Peters thrives at the nexus of people and processes, building global departments from the ground up, leading impactful revenue strategies, improving developer experience, and ensuring alignment across sales and marketing that’s always focused on the customer. His innovative approaches to marketing operations, customer analytics, and digital experiences have garnered numerous awards. Andrew also serves as the Chair-elect for the Austin LGBTQ+ Chamber of Commerce, where he promotes community for all, and our ability to impact the cities we live in.
Connect with Andrew Peters
“I think the most important part about that journey is sometimes you need a manager or a mentor that’s going to push you and put you into that uncomfortable position where you’re like, ‘I don’t know if I’m ready for this,’ but you’re actually more ready than you think.”
Andrew shared his diverse background, growing up in East Texas, working at his family’s tractor dealership, and initially studying history. He talked about how he stumbled into the tech industry, first in coffee roasting in Seattle, and eventually finding his way to marketing technology operations in Silicon Labs. His journey highlighted the importance of being curious, open to new experiences, and putting in the effort to become an expert.
Andrew offered three pieces of advice for someone starting their journey: putting in the hours to become an expert, seeking mentorship and building a personal board of advisors, and stepping out of one’s comfort zone to meet new people and expand horizons. He emphasized the value of hard work, relationships, and curiosity.
In the semiconductor industry, Andrew explained that they face challenges due to complex sales cycles and engagement with multiple buying teams within large accounts. To address these challenges, his team focused on data integrity, strong system architecture, and choreographing interactions between different account teams. They also emphasized the importance of accurate data, aligning processes, and maintaining communication across buying centers.
To facilitate cross-functional collaboration within the organization, Andrew highlighted the role of in-depth account planning reviews and customer insights teams. These teams work closely with sales to refine account strategies and build relationships, providing support throughout the lengthy sales cycles. By aligning market intelligence, data insights, and sales efforts, they ensure successful engagement with their target accounts.
Andrew discussed how being a trusted advisor is crucial in the semiconductor industry. He highlighted the significance of digital interactions in this context, where developers rely heavily on online resources to make purchasing decisions and troubleshoot technical challenges. He emphasized the importance of findability, relevant content, and proactive escalation paths in creating a valuable online experience for customers.
Andrew believes generative AI will play a significant role in accelerating product launches. He mentioned four key areas where generative AI can be applied: improving digital experiences for customers, assisting sales teams with data and lead research, aiding marketing efforts, and even potentially speeding up chip development processes.
Deirdre Walsh – Chief Executive Officer & Co-Founder at IGC
Trisha Fields – Director, Performance Marketing at Silicon Labs
Sunny Side Up
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